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Collections Manager

Full Time Permanent in Accounting
  • North-Plainfield-New-Jersey View on Map
  • Post Date : June 4, 2024
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Job Description

Our client in the Wholesale Building Materials is looking for a Collections Manager to lead their Collections department in Lakewood, NJ.

Our client who is in the Wholesale Building Materials is currently looking for a Collections Manager to lead their Collections department in Lakewood, NJ.

In this role, you will be the primary liaison with their external customers to manage incoming receivables and any past-due clients.


  • Review of current Accounts Receivable balances by customer to manage incoming payments.
  • Consistent and continued follow-up with customers to obtain payments in a timely manner, organizational skills are critical to maintain control on each of the company’s accounts.
  • Leads bi-weekly internal meeting between sales, field operations, warehouse management, and supply/chain logistics to resolve outstanding account discrepancies.
  • Manage customer notification process on any past due accounts, including shipment holds and other contractual notices when needed, maintaining professional but firm follow-up.
  • Ensures all related support and paperwork has been completed for all customers notifying internal stakeholders if there are any issues with contractual obligations.
  • Maintains logs of all customer information, billing contacts, site addresses, mailing information, and project managers, and captures project-related information.
  • Creates reports regarding the current status of customer accounts as requested.
  • Research customer discrepancies and past-due amounts with the assistance of the Accounting Manager and other staff.
  • Collaborates with the Accounting Manager to reconcile accounts receivable periodically.
  • Drafts correspondence for standard past-due accounts and collections identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment.
  • Reviews all project-related change orders (increases and decreases to contract terms) about billing and collections items.
  • Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
  • Partners with and supports billing team on an ad hoc basis, creating invoices according to company practices; submits invoices to customers.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office Suite or related software as well as other accounting software and billing programs.
  • Construction or Building Industry experience is highly preferred
  • Cross-functional leadership experience
  • Consistent follow-up and process ownership mentality
  • Ability to work independently and in a fast-paced environment.
  • Ability to anticipate work needs and interact professionally with customers.
  • Excellent organizational skills and attention to detail.


  • Associate or bachelor’s degree in accounting or related field preferred.
  • 5+ years of related experience preferred.

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